Shipping info

Last updated: 12 Jan 2026

This Shipping Information applies to physical products purchased from DeShed Dog Grooming, including dog treats.

1. Shipping Locations

We currently ship dog treat products within Australia only.

Local pickup from our Tighes Hill studio may be available from time to time and will be communicated at checkout or upon enquiry.

2. Order Processing

Orders are typically processed within a reasonable timeframe after payment is received. Please note that processing times may vary during busy periods or public holidays.

You will receive confirmation once your order has been processed or dispatched.

3. Shipping Methods & Timeframes

Shipping timeframes may vary depending on your location and the delivery service used. Estimated delivery times are provided as a guide only and are not guaranteed.

DeShed Dog Grooming is not responsible for delays caused by postal or courier services once an order has been dispatched.

4. Shipping Costs

Shipping costs are calculated at checkout based on your order and delivery location, unless otherwise stated.

Any applicable shipping fees will be displayed before you complete your purchase.

5. Delivery Issues

Please ensure all delivery details are correct at the time of ordering. DeShed Dog Grooming is not responsible for orders delivered to an incorrect address provided by the customer.

If your order arrives damaged or incorrect, please contact us as soon as possible so we can assist.

6. Subscription Orders

If subscription-based products are offered in the future, specific shipping details and schedules will be provided at the time of sign-up.

7. Contact Us

If you have any questions about shipping, delivery or local pickup options, please contact us at:

Email: lili@deshed.com.au

This Shipping Information is provided for general guidance only and does not constitute legal advice.